TypVault help & transparency

Pick the link that matches your situation.

Find your situation

• I want to submit a tip / I submitted a tip: how to send a tip, what happens to it after you send it, and how to check back or receive a reward.
• I run a tip program: help for program staff, from first sign-in through daily work and admin tasks.
• I take tips by phone: step-by-step guidance for call-center agents taking a tip during a call.
• I receive tips at my agency: how to use your agency’s portal to read and act on the tips your program sends you.

How TypVault protects you

• Transparency: how the guarantees work and where their limits are, in plain language.

If none of these match your situation, use the search at the top of the page.